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PUSHCHAIR KETTLER BOLZANO PURPLE/SAND H8430-0270
MSRP 199,00 EUR
your price 179,95 EUR
incl. 20 % Tax excl.
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BIKE COMPUTER ECHOWELL EC R2
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your price 39,95 EUR
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FAQ Dispatch
Dispatch
When will my goods be delivered?
If we have them in stock, immediately after confirmation or receipt of payment. Should the orders consist of several articles and one article not be in stock, immediately after its arrival, at the latest 7 days after receipt of your order.
How do I see which articles are available from stock?
There is a stock list for every article in our shop.
Will I be informed if an articled which I ordered has been sold out?
Should an article be sold out against all expectations although it was listed in the shop as being in stock, you will see this in your order confirmation. This article will not appear and will therefore not be delivered. The amount will be immediately deducted from your payment by credit card payment or transferred back to you if you have made an advance payment or Sofortüberweisung payment, and the remaining articles will be delivered as soon as possible.
Is delivery insured against transport damages?
All our deliveries are insured. Normal parcels via parcel service up to the amount of €550 and forwarding dispatch articles up to the ammount of € 2500.
What do I have to do if a parcel arrives in damaged condition?
If you discover a damage occurred to the packing immediately when the parcel is handed over, we ask you to mention the damage at once to the transport company, i.e. you should take receipt of the parcel, but ask the person delivering it to take evidence of the facts in written form. Should you notice damages without the outer packaging having been damaged, you should claim damages from the transport company within 3 to 4 days and take evidence of the facts in written form. Please inform us at the same time of the damage within 7 days after receipt of the parcel.
May I return goods carriage forward for the inspection of guarantee claims or exchange if I am not satisfied with them?
No, on principle we do not accept any parcels carriage forward. In the case of a guarantee claim, please send the goods back to us carriage paid. After we have checked and confirmed the claim, you will get the amount refunded by us against presentation of the receipt. Please use the cheapest means of dispatch in your country. If you exchange goods, the carriage back will have to be paid by you. But we will refund you in this case the first carriage to you. If we have delivered an article wrongly, the parcel will be collected by us free of charge. You will then, of course, receive the correctly ordered goods carriage paid.
May I send the goods back carriage forward according to the right of rescission?
No, according to the right of rescission the buyer must take over the costs for the return of the goods. He will be refunded the purchase price plus the carriage to the buyer as soon as the goods have been received by us.
With which forwarders do you cooperate?
We use the Parcel Service GLS for all parcels up to a weight of 31.5kg in Austria and up to a weight of 50kg abroad. All bulky and heavy goods such as home trainers, running belts, bicycles and so on are sent by the forwarding agent Schenker.
How am I informed after placing an order and how do I get my invoice?
After you have placed your order you will immediately receive an e-mail confirmation. We will then check it and send you an order confirmation with the approximate date of delivery. On the day of dispatch you will then receive the invoice by e-mail in advance.
What shall I do if after receipt of your invoice my parcel does not arrive within the normal period of delivery?
Please get in touch with us, we can trace the way of the parcels at any time. You will then be informed by us what has happened and where your parcel is.
The size is not correct: Can I exchange the article?
Of course you can exchange an article. Please send it back to us carriage paid and order the correct size again. You will automatically get your payment refunded as soon as the article has been received by us. The newly ordered article will be newly invoiced.
Where do I get information on how much duty I have to pay when importing the article ordered in my respective home country?
Use either the link under Delivery- and Dispatch costs, or get in touch with your local customs. You can also contact us. Our shipping costs includes the transport costs plus perhaps handling fees for customs clearance of the parcel service or forwarding agent. Any import taxes or duties are payable by you.
Where do I see my costs of dispatch?
You can see your costs of dispatch in table form under Terms of Dispatch and Delivery. The exact costs of dispatch are calculated by the system automatically according to the weight of the articles ordered. Before payment you will also be shown the exact costs of dispatch you will have to pay in the specific case. Please also consider that large devices have fixed rates of dispatch and cannot be included in normal orders. Buyers outside the EU and in areas of duty exclusion of the EU will get their special dispatch costs by payment with credit card only after the order via mail for a seperate additional online payment of the dispatch costs or by payment in advance with the order confirmation.
If we have them in stock, immediately after confirmation or receipt of payment. Should the orders consist of several articles and one article not be in stock, immediately after its arrival, at the latest 7 days after receipt of your order.
How do I see which articles are available from stock?
There is a stock list for every article in our shop.
Will I be informed if an articled which I ordered has been sold out?
Should an article be sold out against all expectations although it was listed in the shop as being in stock, you will see this in your order confirmation. This article will not appear and will therefore not be delivered. The amount will be immediately deducted from your payment by credit card payment or transferred back to you if you have made an advance payment or Sofortüberweisung payment, and the remaining articles will be delivered as soon as possible.
Is delivery insured against transport damages?
All our deliveries are insured. Normal parcels via parcel service up to the amount of €550 and forwarding dispatch articles up to the ammount of € 2500.
What do I have to do if a parcel arrives in damaged condition?
If you discover a damage occurred to the packing immediately when the parcel is handed over, we ask you to mention the damage at once to the transport company, i.e. you should take receipt of the parcel, but ask the person delivering it to take evidence of the facts in written form. Should you notice damages without the outer packaging having been damaged, you should claim damages from the transport company within 3 to 4 days and take evidence of the facts in written form. Please inform us at the same time of the damage within 7 days after receipt of the parcel.
May I return goods carriage forward for the inspection of guarantee claims or exchange if I am not satisfied with them?
No, on principle we do not accept any parcels carriage forward. In the case of a guarantee claim, please send the goods back to us carriage paid. After we have checked and confirmed the claim, you will get the amount refunded by us against presentation of the receipt. Please use the cheapest means of dispatch in your country. If you exchange goods, the carriage back will have to be paid by you. But we will refund you in this case the first carriage to you. If we have delivered an article wrongly, the parcel will be collected by us free of charge. You will then, of course, receive the correctly ordered goods carriage paid.
May I send the goods back carriage forward according to the right of rescission?
No, according to the right of rescission the buyer must take over the costs for the return of the goods. He will be refunded the purchase price plus the carriage to the buyer as soon as the goods have been received by us.
With which forwarders do you cooperate?
We use the Parcel Service GLS for all parcels up to a weight of 31.5kg in Austria and up to a weight of 50kg abroad. All bulky and heavy goods such as home trainers, running belts, bicycles and so on are sent by the forwarding agent Schenker.
How am I informed after placing an order and how do I get my invoice?
After you have placed your order you will immediately receive an e-mail confirmation. We will then check it and send you an order confirmation with the approximate date of delivery. On the day of dispatch you will then receive the invoice by e-mail in advance.
What shall I do if after receipt of your invoice my parcel does not arrive within the normal period of delivery?
Please get in touch with us, we can trace the way of the parcels at any time. You will then be informed by us what has happened and where your parcel is.
The size is not correct: Can I exchange the article?
Of course you can exchange an article. Please send it back to us carriage paid and order the correct size again. You will automatically get your payment refunded as soon as the article has been received by us. The newly ordered article will be newly invoiced.
Where do I get information on how much duty I have to pay when importing the article ordered in my respective home country?
Use either the link under Delivery- and Dispatch costs, or get in touch with your local customs. You can also contact us. Our shipping costs includes the transport costs plus perhaps handling fees for customs clearance of the parcel service or forwarding agent. Any import taxes or duties are payable by you.
Where do I see my costs of dispatch?
You can see your costs of dispatch in table form under Terms of Dispatch and Delivery. The exact costs of dispatch are calculated by the system automatically according to the weight of the articles ordered. Before payment you will also be shown the exact costs of dispatch you will have to pay in the specific case. Please also consider that large devices have fixed rates of dispatch and cannot be included in normal orders. Buyers outside the EU and in areas of duty exclusion of the EU will get their special dispatch costs by payment with credit card only after the order via mail for a seperate additional online payment of the dispatch costs or by payment in advance with the order confirmation.
